Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are in place so that when you receive care, it’s both safe and comfortable. We want to inform you about the infection control procedures we follow in our practice to keep patients and staff safe and educate you on some changes recently made to support these efforts and minimize the spread of the coronavirus.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agency’s recommendations- always following or going above standard universal precautions.
We ask that if you are sick or have been exposed to the coronavirus that you call our office to reschedule your appointment. If you have recently traveled please wait at least 14 days after returning to visit our office. These rules will remain in place until it is no longer a recommendation of the CDC or any local governing bodies and are designed to protect all patients and staff.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will communicate with you beforehand to ask some screening questions including a history of a fever. You’ll be asked those same questions again when you are in the office and your temperature will be taken with an infrared (no touch) thermometer.
- The entire staff will also answer these screening questions and have their temperature taken daily.
- Every person in the dental office must wear a mask and may not enter with gloves on. Please bring your own mask to wear when you enter and exit the office if you can, as there is a shortage. If not we will provide you with one.
- You may want to dress in layers as it might be colder than normal in the office.
- We have hand sanitizer and/or hand soap that we will ask you to use when you enter the office.
- You may see that our waiting room will no longer offer water/coffee/tea, magazines, children’s books, etc. since those items are difficult to constantly clean and disinfect. The front desk will also have a large sneeze guard.
- Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment. We also ask that you greatly limit the number of friends or family members who accompany you to your appointment(s) and/or they remain in the car.
- We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
- Our staff will wear the highest level of Personal Protection Equipment (PPE) available at all times for the procedure at hand in the operatories and what is appropriate for the front desk.
- We will have a mask on at all times throughout the entire office.
- High speed evacuation (Isolite) and or rubber dam can be used as tolerated by each patient to help prevent aerosol spray.
- We have purchased a mobile Medify MA -40 V2.0 medical-grade filtration H-13 true Hepa air purifier and have placed the highest level Hepa filter on the office HVAC system.
Download our Patient Letter and Screening Questions here.
QUESTIONS OR CONCERNS?
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at 410-877-7900.